Last Updated: June 2026

At Eastern Trade, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from easterntrade.in.

1. Information We Collect

When you use our website, we may collect the following information:

• Personal Details – Name, email address, phone number, and delivery address.

• Payment Information – Order amount and payment status (we do not store card or bank details).

• Account Information – Username and password if you register on our website.

• Usage Data – Pages visited, products viewed, and browsing behaviour on our website.

• Device Information – IP address, browser type, and device type.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and deliver your orders.

• To send order confirmation, shipping updates, and tracking details via SMS or email.

• To respond to your queries and provide customer support.

• To improve our website, products, and services.

• To send promotional offers or newsletters (only if you have opted in).

• To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information to any third party. However, we may share your information with:

• Shipping Partners – To deliver your orders to your address.

• Payment Gateways – To process your payments securely.

• Legal Authorities – If required by law or government regulation.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure. Our website uses secure connections (HTTPS) to ensure your data is transmitted safely.

However, no method of transmission over the internet is 100% secure. We encourage you to keep your account password confidential.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our website.

You can choose to disable cookies through your browser settings. However, this may affect some features of the website.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction of incorrect or incomplete data.

• Request deletion of your personal data (subject to legal requirements).

• Opt out of promotional emails at any time by clicking “Unsubscribe” in the email.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reading their privacy policies before sharing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Eastern Trade Kokrajhar, Assam, India 📧 contacteasterntrade@gmail.com 📞 +91 70022 76032 / +91 91010 02867